Virgin Australia Reinstates Cruise Terminal Check-In Service in Sydney

Virgin Australia has reinstated its seasonal flight check-in and baggage drop service at Sydney’s Overseas Passenger Terminal, making post-cruise travel smoother for guests flying out of Sydney.

The service allows cruise passengers to check in for their Virgin Australia flight and drop off checked baggage immediately after disembarking their cruise. Once luggage is checked in at the terminal, it is transported directly to Sydney Airport and loaded onto the guest’s flight ahead of departure.

Originally launched in 2018 in partnership with OACIS, the award-winning service was paused during the pandemic and has now returned to support peak summer travel. By removing the need to transport luggage through the city, the service allows guests to explore Sydney luggage-free while also helping to reduce congestion at the airport.

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Dubai Introduces Contactless Hotel Check-In

Dubai is rolling out a new digital hotel check-in initiative designed to make arrivals faster and more seamless for travellers.

Announced in December 2025, the scheme allows hotels and holiday homes across the city to offer one-time, contactless check-in using biometric verification. Guests can complete their identity checks before arrival, removing the need for traditional front-desk procedures when they reach their accommodation.

Luxury property Address Downtown is among the first hotels to adopt the new system. Guests staying at the hotel can now complete pre-arrival verification from anywhere in the world and proceed directly to their room upon arrival.

The technology will be progressively introduced across more hotels and holiday homes, with the Dubai Department of Economy and Tourism making the system available to accommodation providers throughout the emirate. The move is expected to significantly reduce check-in times and improve the overall arrival experience for visitors.

How it works

  • Upload Documents: Guests must upload essential ID from their phones via the app and submit biometric data (facial recognition).
  • Arrival: When guests arrive, they can go directly to their rooms at participating hotels without stopping at the check-in desk.
  • Secure Storage: The uploaded data is kept safe and stays valid until the guest’s ID expires.
  • Future Stays: For future visits, guests only need a quick check, like facial recognition, and do not have to upload documents again unless their ID has expired.

Looking to book a trip to Address Downtown to see the new technology for yourself? Speak to our friendly team today.

Crystalbrook Sam, Adelaides New Luxury Hotel

Crystalbrook Collection – one of Australia’s leading sustainably and personality-led luxury hospitality companies – together with South Australian engineering and construction leaders Samaras Group and its project partners, today marked a major milestone for Crystalbrook Sam, the new luxury hotel rising on Halifax Street in Adelaide’s southern precinct and slated to open in late 2026.

The 12-storey hotel has officially topped out, reaching its full height following a significant construction program led by leading local builder BESIX Watpac, and supported by Samaras Group’s South Australian steel fabrication expertise. Progress has been driven by more than fifty trade subcontractors and suppliers engaged by the builder, collectively employing a strong local workforce of 590 people to date. With the structure now complete, local Adelaide firm PACT Architects alongside the build team, are transitioning from major structural works to façade installation and detailed interior fit-out.

Marking Crystalbrook Collection’s first South Australian hotel, Crystalbrook Sam will bring a new expression of contemporary luxury to the city through design-led accommodation, signature dining and elevated wellness experiences.

The hotel will feature 196 rooms and suites, along with a standout Level 12 restaurant with sweeping panoramic views of the CBD and out to the Adelaide Hills. The 120- seat venue with private dining space, is poised to become a new highlight of Adelaide’s dining scene, showcasing South Australian produce through an elevated, modern lens.

The hotel will also introduce Eléme Day Spa to Adelaide for the first time, bringing Crystalbrook’s refreshing wellness philosophy to the city. The spa will sit alongside a gym, sauna, and swimming pool.

Highlighting the broader significance for the region, South Australia Minister for Tourism, Zoe Bettison MP, said: “Crystalbrook Sam will play an important role in strengthening Adelaide’s premium accommodation offering as our visitor economy continues to grow. South Australia is attracting more interstate and international travellers than ever, and investments like this signal strong confidence in our state. It’s fantastic to see major tourism and construction partners backing Adelaide with a project that will elevate the experience for business and leisure travellers alike.”

Crystalbrook Sam is scheduled to open in late 2026.

For more information or to book, contact our expert team.

Frasers House Joins The Luxury Collection in Singapore’s Bugis Precinct

The Luxury Collection has announced the opening of Frasers House, a Luxury Collection Hotel, Singapore, marking a significant milestone following a new agreement between Frasers Hospitality and Marriott International.

Strategically located in the Bugis precinct, the hotel sits within one of Singapore’s most storied neighbourhoods and will embark on a thoughtful restoration journey to enhance its identity as a cultural landmark. The transformation will draw inspiration from nearby enclaves including Kampong Glam, Arab Street and the historic Bras Basah–Bugis arts district.

Frasers House becomes the first Luxury Collection property in Singapore’s city centre, joining the brand’s global portfolio known for offering authentic, place-led experiences. The hotel will undergo a phased transformation designed to honour its architectural soul while introducing elevated spaces that celebrate craftsmanship, artistry and contemporary design.

With convenient access to Bugis MRT Station, Frasers House invites guests to rediscover Singapore through a lens of tradition, culture and creative expression.

Ready to explore Frasers House or any of the other extraordinary hotels Singapore has to offer? Talk to our expert team to book your next trip.

Virgin Australia Launches First International Service From Canberra

Virgin Australia will add more than 40,000 seats each year between the nation’s capital and Australia’s most popular international holiday destination, with direct flights from Canberra to Bali launching on 22 June 2026.

The new route will operate three return services per week and complement the airline’s other direct services between Bali and Melbourne, Sydney, Brisbane and the Gold Coast.

Virgin Australia will operate its Boeing 737-800 aircraft on the route, with three seating options including Business, Economy and Economy X – the airline’s extra legroom seating which provides guests with an enhanced level of comfort and pre-boarding perks.

Virgin Australia Chief Executive Officer, Dave Emerson said the new service is a significant win for the ACT, strengthening the territory’s international connectivity.

“This is the first time in the history of the company that we will operate internationally from the capital, marking an important milestone in our broader network expansion story,” he said.

“Virgin Australia will be the only Australia-based airline operating internationally out of Canberra, and the only carrier on this new route.

“As we continue to grow our network, we’re focused on offering greater choice and seamless connectivity for our guests.

The schedule has been designed with convenience in mind, featuring afternoon departures from Canberra and overnight returns from Bali.

Virgin Australia currently operates services to Bali from Melbourne, Sydney, Brisbane and Gold Coast. The new Canberra services also have same-day connections to these ports, increasing connectivity between Australia and Bali.

 

To book your next trip, get in touch with our friendly team.

Qantas and Jetstar Introduce New Power Bank Safety Measures

Qantas and Jetstar have announced new safety measures relating to the use of power banks onboard, with changes coming into effect from 15 December 2025 across all flights.

Under the updated policy, the use of power banks during flights will be prohibited. Charging power banks onboard will also not be permitted, including via in-seat power or USB ports where available. Travellers will still be able to carry power banks in their cabin baggage, with a limit of up to two devices per person, each not exceeding a maximum capacity of 160 watt hours.

The move aligns Qantas and Jetstar with a growing number of global airlines that have introduced similar restrictions following a series of safety incidents involving lithium batteries. These incidents have included batteries overheating or catching fire both onboard aircraft and within airport terminals.

Other airlines that have already implemented comparable measures include Virgin Australia, Emirates, Singapore Airlines, Cathay Pacific, Thai Airways, EVA Air and Korean Air.

Brisbane Airport Opens New Direct Entry and Central Screening Area

Brisbane Airport has opened a new direct entry into its Domestic Terminal, giving carry-on-only passengers faster and more convenient access to security screening just in time for the busy holiday period.

The new entryway allows passengers travelling with hand luggage only to move directly from the Skywalk into the airport’s brand-new central security screening area, all on the same level. A staged opening of the new screening zone has now begun, with the full facility on track to be operational before Christmas.

Once fully open, the central screening area will feature 10 new security lanes equipped with Rapiscan CT screening technology, also known as Standard 3. This advanced technology allows travellers to keep laptops, sealed drink bottles and aerosols inside their bags, creating a smoother and more efficient screening experience.

The new lanes also include larger tubs to hold more personal items and an automatic tray return system to help speed up passenger flow. Spanning 1,250 square metres, the new screening point is roughly equivalent to the footprint of a Boeing 737 or Airbus A320 aircraft, or three average suburban house blocks side by side.

During the staged rollout, Brisbane Airport will continue operating the northern screening area used by Qantas. The temporary Virgin screening area will also remain open until 22 December to support peak holiday travel demand.

Ready to book your next trip? Get in touch with our expert team.

Singapore Airlines to Open New SilverKris Lounge in Melbourne

Singapore Airlines is preparing to upgrade the lounge experience for travellers passing through Melbourne Airport, with plans confirmed for a brand new SilverKris Lounge in Terminal 2.

Construction will begin on a new-build lounge that will replace the existing downstairs facility with a significantly larger space on an upper level of the terminal. Once open in late 2026 or early 2027, the new lounge will offer around 30 per cent more space, helping to ease crowding ahead of Singapore Airlines’ five daily services to Singapore.

The refreshed lounge will feature a contemporary design inspired by Singapore Airlines’ newest SilverKris lounges in Perth, London Heathrow and Singapore Changi Terminal 2. Travellers can expect a more spacious, modern environment designed to elevate comfort before departure.

Access to the new Melbourne SilverKris Lounge will continue for business and first class passengers flying with Singapore Airlines, as well as eligible Star Alliance partner passengers including those travelling with Air New Zealand and Thai Airways. Frequent flyers with qualifying status will also retain lounge access.

Ready to travel? Talk to our friendly team today.

Delta Launches Nonstop Los Angeles to Melbourne Flights

Delta Air Lines is expanding its footprint in Australia with the launch of nonstop flights from Los Angeles to Melbourne, set to commence in December 2025.

The new route strengthens Delta’s presence in the South Pacific and offers travellers direct access to one of Australia’s most vibrant cities. Services will operate using the state-of-the-art Airbus A350-900, delivering Delta’s premium onboard experience alongside seamless connections through its Los Angeles hub.

Travellers departing LAX will also benefit from Delta’s premium ground experience, including access to the world-class Delta One Lounge. The airline says the new service reflects its ongoing commitment to connecting customers with leading global destinations while maintaining a high standard of comfort and service.

Looking to travel to LA or beyond? We can help!

Qantas Expands Perth Hub with New Johannesburg and Auckland Flights

Qantas has officially launched new direct international services from Perth to Johannesburg and Auckland, strengthening the airline’s growing western international hub.

The new routes connect three continents through Perth and will add more than 150,000 seats annually, supporting jobs in Western Australia and boosting inbound tourism. The expansion has been made possible through additional border services funding, allowing Perth Airport to increase staffing, equipment and biosecurity capacity to host more international flights.

The Perth to Johannesburg service operates three times a week and offers onward connections to Cape Town and other African destinations through Qantas’ partnership with Airlink. The Perth to Auckland route also operates three times weekly and provides West Australians with improved connectivity, including one-stop access to New York via Auckland.

Both routes are operated by Qantas A330 aircraft, featuring lie-flat Business Class seating and Economy cabins designed for long-haul comfort.